Job Details

We're currently hiring great Receptionist. They are hoping to find someone who can start ASAP. They need someone who is good in English, who can assist with paperwork, answering phones, assisting the office manager with administrative duties and who has experience in coordinating and scheduling. This person must have a strong customer service background

Responsibilities

• Act as the first point of contact with clients. A personable approach, and knowledge of company promotions, items in stock, and general information is key.
• Provide recommendations on additional services and/or retail products that would maximize customer satisfaction
• Greet each customer professionally by name, escort all clients through the salon, and give tours when necessary
• Assist operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager

• Monitor reviews on social media platforms (Yelp, Google reviews, Facebook) and refer customer service issues to the Salon Manager Responsible for retail sales for all walk-in customers

• Professional appearance
• Solid Receptionist service skills and experience
• Excellent verbal and written skills
• Ability to make timely decisions under challenging circumstances
• Strong organizational skills, attention to detail
• Leadership, takes ownership, can direct others

• Optional participation in medical, dental, life insurances, short term disability, vision discount program and 401(k) profit sharing plan.
• Other benefits include competitive paid time off and Associate discounts.