Job Details

The Orthodontic Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits. Deliver quality and compassionate care to every patient. Greet parents and patients when they enter or leave the office. Check in for daily appointment. Ensure parents who are waiting are kept informed of the progress of their appointment or child. Maintain a clean and tidy waiting area and front desk area. Verify patient insurance eligibility prior to appointment. Ensure information is correct in the patient's Boomerang file. Ensure service limits are recorded and communicated with the Orthodontic Financial Coordinator prior to treating the patient. Ensure all patient files are ready (update patient records, verify insurance and service limits) before the patient's appointment. Coordinate with Ortho Financial Coordinator and Doctors to provide the opportunity fo...Patient, Part Time, Coordinator, Financial Coordinator, Customer Service, Healthcare