Job Details

Total Store Sanitation Lead

H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Total Store Sanitation Lead, you'll serve as the subject matter expert for sanitation and food safety, and lead the team with a total store mindset. You'll perform supervisory responsibilities, such as scheduling work, and training and developing partners. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. Partner-owned means our most important resourcespeopledrive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.

Do you have a heart for people... commitment to work hard to make sure people come first? Head for business... a strong sense of how what you do affects our customers and our success? Passion for results... willingness to train and supervise others?

We are looking for:

• an associate's degree or a year of related experience/training
• ability to work late evenings and overnight schedules
• written/verbal communication skills

What is the work?

Store Lead Operations / Training

• Provides work direction and training to other departmental personnel
• Directly supervises 3 to 4 employees in the department
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• May help prepare work schedules for department
• May serve as backup to department manager; typically works opposite shift to manager
• Ensures food safety and sanitation standards are achieved by following SOPs and overseeing daily process execution; ensures other partners comply as well
• Communicates recaps, needs, process improvements, problems, or solutions to store leaders
• Performs duties of total store sanitation team frequently

Sanitation

• Maintains department cleanliness and safety with a sense of urgency and prioritization
• Deep cleans/disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains
• Maintains proper documentation and certification of chemical handling and sanitation verification functions
• Uses H-E-B chemical program and correctly organizes/maintains stock in maintenance room
• Applies basic knowledge of product, product handling, and food preparation processes
• Applies basic knowledge of assembly and use of department equipment for sanitation purposes
• Applies knowledge of different types of insects or rodents and placement/use of pest control traps

Customer Service

• Provides excellent customer service
• Addresses complaints and resolves problems
• Answers customer questions regarding products and assists them with selections

What is your background?

• Associate's degree or equivalent from two-year college or technical school, or
• 6+ months of related experience/training, or
• equivalent combination of education and experience
• Minimum age 18 (mandatory)
• 1+ years of experience as a sanitation specialist and leader, or equivalent experience (preferred)
• Completion of company orientation, basics of safety, annual food handler, basic HAZMAT/chemical safety, and certified food manager certifications upon hire

Do you have what it takes to be a fit as an H-E-B total store sanitation lead?

• Knowledge of OSHA guidelines
• Basic knowledge of product, product handling, and food preparation processes
• Basic knowledge of assembly and use of department equipment for sanitation purposes
• Strong verbal/written communication skills
• Time-management skills
• Ability to prioritize competing tasks; attention to detail
• Ability to learn to operate equipment from various store departments
• Ability to take initiative and do what needs to be done; ability to work under minimum supervision
• Ability to work with a team mindset
• Ability to work late evenings and overnight schedules
• Ability to identify types of insects or rodents and place/use pest control traps
• Ability to speak effectively before groups of partners or customers
• Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Customer service-oriented

Can you...

• Constantly walk, reach at waist, grasp
• Frequently push/pull with arms
• Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements
• Occasionally be exposed to cold, ambient temperatures, loud noise, and wet conditions
• Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs

It is partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.