Job Details

About Us
Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners,and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.

Why Join Us?
We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.

Our Benefits:

• Incentive Program: Company-wide, goals-based rewards.
• Accrued Time Off: Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 12 paid holidays annually.
• Retirement: 401(k) with up to 9% employer contribution/match.
• Health Coverage: Affordable medical, dental, and vision plans.
• Parental Leave: 8 weeks of paid parental leave.
• Life & Disability Insurance: Employer-paid coverage.
• Education & Wellness: Tuition reimbursement and up to $400 for wellness expenses.

At Capital Farm Credit, you'll find more than a job-you'll find purpose.

POSITION/LOCATION:

• This position will be located at our Headquarters in College Station, Texas.

EDUCATION AND EXPERIENCE:

• High school diploma required.
• One (1) to Three (3) years of general office, clerical, and/or customer service experience is required.

JOB REQUIREMENTS:

• The role addresses routine issues and inquiries while directing more complex matters to higher-level staff.
• Employees in this position possess basic to intermediate knowledge of the subject matter.
• Strong oral and written communication skills are essential, along with effective problem-solving abilities.
• The role requires proficiency with computer systems to support intermediate tasks, including report preparation and accounts payable invoice processing.
• Candidates must demonstrate strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Work is performed under direct supervision.
• Provides administrative support to maintain the efficient operation of the office.
• Performs a wide range of tasks, including answering phone calls, managing calendars, scheduling appointments, preparing documents, and organizing files.
• Assists with coordinating meetings and events, as well as managing correspondence.
• Supports business development activities by delivering knowledgeable, high-quality customer service as the first point of contact through in-person interactions and/or telephone communication.
• This role requires strong organizational and communication skills, keen attention to detail, and the ability to multitask effectively.
• Works collaboratively with team members to ensure smooth and consistent daily operations.

FUNCTIONS:

• Provides excellent customer service on a consistent basis by greeting employees, customers, directors, vendors, job applicants, and other visitors, answering phones and customer inquiries.
• Possesses knowledge of commonly used concepts, practices, and procedures within the clerical field.
• Relies on instructions and pre-established guidelines to perform functions of the job.
• Performs general office duties primarily consisting of routine repetitive tasks of organizing and maintaining electronic files. May facilitate communication with third party vendors.
• Performs general tasks such as sorting, logging, and delivering mail to appropriate personnel and ordering and maintaining office supply inventory.
• Routes incoming calls and takes accurate messages for employees and delivers them in a timely manner via callbacks or email.
• Assists staff with special projects as assigned.
• Self-motivated to assist and or lead with various duties.
• Develops basic knowledge of cooperative structure.
• Develops foundational knowledge of multiple systems and programs used in office administration.
• Other duties as assigned.

REQUIRED SKILLS:

• Ability to work as part of a team.
• Decision-making skills.
• Oral and written communication skills.
• Problem-solving skills and event planning skills.
• Attention to detail.
• Organization and time management practices.
• General knowledge of office equipment and systems used for the storage and retrieval of business information.
• Skills in oral and written communication.
• Basic skill level in Microsoft Office applications.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V; Full description available on request.

Equal Opportunity Statement
Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidate's experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request. Candidates selected for hire will be required to complete a background check, including criminal history, education verification, and employment verification. A credit check will be required for roles that require NMLS registration.