Five Below - 725 E. Villa Maria Drive - Responsibilities: Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.; Oversees the daily activities of store associates, ensuring they perform duties effectively and provide excellent customer service.; Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, and addressing urgent issues.; Manages the process of opening or closing the store, including securing cash, locking doors, setting alarms, and ensuring smooth daily operation.; Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service.