Job Details

Position Description

Interested in getting your start in robotics? In this role, youu2019ll play an important part in supporting and maintaining our Relo automated parts delivery robot, a cutting-edge system designed to improve efficiency in automotive service departments. Youu2019ll work side by side with customers and on-site technicians to make sure Relo operates smoothly and reliably every day.In this role, you will:- Help troubleshoot and resolve hardware and software issues.- Respond to support calls, identify problems, and document the solutions you find.- Assist customers with questions and help address any factors that might affect Relou2019s performance.- Follow up to ensure customers are satisfied and everything is working as it should.Youu2019ll also have opportunities to:- Test and evaluate product updates and share feedback to improve Relou2019s performance and reliability.- Create and update support materials to help others troubleshoot more efficiently.- Assist with repairs and maintenance of robots used in production and testing environments.Youu2019ll also travel to customer sites to install Relo robots, provide hands-on training, and support both customers and internal teams in learning how to operate the system confidently.This is a great opportunity for someone who enjoys technology, problem-solving, and hands-on work. If youu2019re ready to kick off your career in robotics, apply today!

Training

Requirements

Experience in computer systems, robotics, technical support, or a related technical field~^~Associateu2019s degree or higher in a technical discipline~^~Excellent communication skills, both in person and by phone~^~Strong customer service and relationship-building abilities~^~Solid mechanical troubleshooting skills~^~Must have a valid driveru2019s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:- Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Paid vacation, sick days, and holidays- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.Company perks, including:- Referral bonuses- Professional development and training- Promotion from within- Associate discounts for cell phones, cars, computers, entertainment, and much more Facility amenities, including: - An onsite dining facility offering complimentary breakfast and lunch- A fitness center- An onsite medical center- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

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