Job Details

Practice Administrator 1

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

The Practice Administrator 1 manages strategic and daily operations of one or more practices. They balance daily goals with the Group's strategic vision to improve performance in Health, Experience, Affordability, Alignment, and Growth. Practices can be primary or specialty care services. This position oversees revenue cycle, billing, patient experience, human resources, budgeting, financial analysis, clinical workflows, and recruitment.

This role typically manages the following range of clinics, providers and staff:

• 1 - 2 Clinics
• 1 - 5 Providers
• 5 - 25 Staff

Essential Functions of the Role:

• Ensures practice workflows start and end with consistent, exceptional patient care. Achieves system goals by maintaining workflows that support and measure key clinical outcomes. Maintains an improvement mindset for the practice. Aligns practice and provider goals with those of the Medical Group. Designs operational plans for practice. Monitors workflow for continuous improvement opportunities.
• Drives and owns the financial budget and outcome for the practice(s). Reviews monthly financial statements to ensure revenue and expenses are accurate. Reports and resolves any discrepancies with Accounting.
• Prepares and reviews financial data and statistical reports with physicians monthly. Compares practice operating expenses to industry and internal Medical Group benchmarks. Examines expenses that exceed benchmarks and recommends cost reduction strategies. Implements these strategies. Examines financial and statistical reports to propose strategies to enhance the practice's financial well-being. Develops annual and five-year budgets using knowledge of costs, supplies, and labor. Monitors and manages revenue cycle to ensure maximum reimbursement for the practice. Ensures demographics and charges are posted timely and accurately. Ensures coding changes are identified and implemented.
• Works closely with the Executive Committee and stakeholders to influence decisions and drive performance. Implements the operational plan. Works closely with MANAGER physicians to prepare, coordinate, record minutes, and co-facilitate monthly practice review meetings. Implements policies, procedures, and goals for the practice that align with Medical Group policies.
• Acts as a liaison between the Medical Group and Practice(s) to coordinate with departments, resolve challenges, and improve patient care quality.
• Participates in designing staffing models to optimize Practice workflow. Hires, develops, and trains staff, including evaluation, counseling, and termination recommendations.
• Provides information to physicians, community groups, and referral agencies about practice programs and new providers. Collaborates with the marketing team. Identifies areas to better support community needs and manages initiatives to close gaps. Assists the executive committee with provider recruitment. Assists physicians with development, practice growth, and strategic planning. Onboards new providers, including Physicians and Advanced Practice Providers.

Key Success Factors:

• Minimum of 2 years previous healthcare management experience in a physician practice setting
• Operations management experience leading clinical and operational teams required.
• Financial experience, budgeting, work with spreadsheets, accounting reporting systems and software, Excel and similar database reporting is a plus.
• A deep knowledge of all practice disciplines is required. This includes revenue cycle, billing, patient experience, human resources, budgeting, financial analysis, clinical workflows, and recruitment.
• Able to relate to, interact with and understand personality types and different kinds of people.

Qualifications:

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 2 Years of Experience