Job Details

AirBNB Customer Service Representatives-Work from HomeJob Openings AirBNB Customer Service Representatives-Work from HomeAbout the job AirBNB Customer Service Representatives-Work from HomeAs a Customer Service Representative , youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.This is the job for you if:You excel at handling customer inquiries of varying typesYou are an active listener and can leverage probing question skillsYou have a proven track record for hitting sales targetsYou can manage and overcome objections for subscribers cancellation and suspend requests to assist in reducing churnYou bring an enthusiastic personalityWhat we offer:Competitive pay rate: $15.00 - $20.00/hrAn 8 hour per day shift, 5 days per week (anywhere from 6am-12am PST)All technical equipment needed to be successful to work remotelyMedical, dental and vision benefitsPaid training & PTOAdvancement opportunities 80% of our frontline leaders have been promoted from withinAdditional pay incentives as well as monthly rewards & recognition programsEmployee DiscountsEAP & Health and Wellness programs including a personal trainer dedicated to ArsenaultQualificationsQualified applicants will posses:Excellent verbal and written communication skills, strong multitasking abilitiesDriven by solving problems and meeting goalsFamiliarity with Microsoft Office toolsExperience in customer service and salesHigh school diploma or equivalentRequirements to work from home:A quiet and distraction-free, secure place to work.Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.Wireless and/or satellite Internet Service Providers are not compatible with our systems.A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.Additional InformationAbout us: As a digital transformation company, Arsenault rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 35 years.#J-18808-Ljbffr