Job Details

Baylor University Medical Center - - Responsibilities: Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests.; Provides accurate, valid, and complete information to customers using the right methods and tools.; Coordinates immediate triage.; Schedules, prepares, and communicates appointment details and financial information.; Writes messages on behalf of patients, caregivers, and healthcare professionals to clinic administrative and provider staff.