Job Details

Quality Assurance Specialist-II

The quality assurance specialist-II position is responsible for the review of exterior personal lines reports to include replacement cost and interior supplements. The quality assurance specialist-II position will apply standard review techniques to ensure that the verifiable data contained within the report is accurate and meets Reliable Reports, Inc. ("Reliable") quality standards.

Position duties and responsibilities:

Review an expanded group of reports comprised of exterior observation and replacement cost personal lines report data to ensure that quality standards are met and standard operating procedures are followed

• Maintain satisfactory review quality rating
• Maintain satisfactory productivity level
• Maintain effective oral and written (e-mail) communication with Business Unit Specialist

Education, skills and experience:

• High School Diploma or GED or one year of equivalent work experience
• Must possess basic analytical, oral and written skills
• Must possess basic proficiency with personal computer including keyboarding skills, typing at least 35 wpm.
• Successful completion of Reliable University skill groups 100 and 102 as well as Reviewer Basics course

Position is a full time 40 hours per week- Monday through Friday